Thanksgiving Point
  • Food Services
  • Hourly
  • Part Time

• Prepare assignments for staff assigned to each event. Includes 

assignments for each portion of the work shift; including set-up, 

reception, event tear-down and side work

• Conduct lineups with the staff at the start of each shift. Inspect 

uniforms, review assignments, and steps of service for each event

• Greet host (on-site contact) for assigned event(s) and stay in 

contact throughout the event(s)

• Work closely with Catering Manager, Event Managers, and Director 

of Food and Beverage to ensure all event details are carried out

• Ensure front and back of the house are maintained in a clean and 

orderly fashion 

• Know the menu for each function served and be able to explain the 

major ingredients and preparation methods for each item to be served 

• Understands the importance of leading the team with a positive attitude

and exemplary work ethic

• Prepares Captain's Reports, detailing the function and comments 

of the Host (on-site contact) 

• Promotes and maintains the highest level of customer service to all 

Thanksgiving Point guests 

• Resolves guest complaints within scope of authority; otherwise 

refers the matter to management. Notifies supervisor and/or 

security of all unusual events and circumstances

• Performs other job related duties as assigned by management
• Attends all staff meetings as required by management
• Implements and maintains Thanksgiving Point policies and standard

operating procedures

• Maintains close communication and works cooperatively with, 

Catering Manager, Event Managers, Director of Food & Beverage,


Thanksgiving Point
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